In her three decades as a lawyer, Tania Waterhouse had never seen anything like it. The case was a straightforward Australian Taxation Office matter. The client – an ordinary taxpayer. Waterhouse did the work and, as a standard courtesy, sent the client a draft of her advice.
Waterhouse couldn’t believe what the client sent back, late on a Sunday night. “A million questions. Flowcharts everywhere. He was seeking a second opinion from a bot. I was so offended by it,” she said.
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