Darlington Borough Council and Citizens Advice Darlington have been recognised for their joint work on the Benefit Entitlement Action Team (BEAT) partnership, earning a place on the shortlist for the 2026 LGC Awards in the Public/Private Partnership category.
Out of 74 entries, just nine partnerships have been shortlisted in the category.
Councillor Jim Garner, cabinet member for stronger communities, said: “This is fantastic news.
“We are extremely proud to work with Citizens Advice Darlington, whose team works so hard to ensure people receive the financial support they’re entitled to.
“The LGC Awards shine a light on the people who make a real difference, and this shortlisting, especially from so many, reflects the dedication of everyone involved across both organisations.”
The BEAT partnership, relaunched in October 2024, has supported residents in accessing £3.3 million in extra income to date.
The scheme has achieved a 95 per cent success rate on claims and 85 per cent on appeals.
Helen Howson, chief executive of Citizens Advice Darlington, said: “The council’s support has been vital.
“Quite simply, BEAT would not exist without it. We are delighted our partnership has been recognised, but there’s still so much more work we must do.
“Many residents are still missing money that belongs to them.
“We are determined to make sure it reaches the people who need it most.
“Together, the organisations act as a lifeline for people struggling with the cost of living.
“BEAT really is a life changing partnership.”
Addressing inequalities is one of the core principles of the Council Plan for 2024–27.
Residents who need support can contact BEAT by emailing beat@citizensadvicedrc.org.uk or calling 01325 466888.
Callers are asked to leave a message, and a member of the team will return their call.
The winner of the LGC Public/Private Partnership Award will be announced on Wednesday, June 10.
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